FREQUENTLY ASKED QUESTIONS
To-Factor offers a wide range of products, including apparel, accessories, electronics, and daily essentials to meet your needs.
We accept various payment methods, including credit/debit cards, mobile banking, and secure online transactions.
Delivery times depend on your location. Typically, orders are delivered within 3-7 business days.
You can return products within 7 days of delivery if they meet our return criteria. For detailed information, please check our Terms and Conditions page.
Once your order is confirmed, you will receive a tracking ID via email or SMS, which you can use to track your order on our website.
Orders can be canceled within 12 hours of placing them. After this period, cancellations may not be possible.
Yes, all products on To-Factor are 100% authentic and sourced from reliable suppliers.
